Open Role
Senior Digital Project Manager
What we're looking for
Thank you for taking the time to read this job description. If you’re here, we hope you’ve already had a look around our site and discovered that we’re a proudly independent brand and digital consultancy with over 20 years behind us, and the second agency in the UK to achieve B Corp certification.
We’re now looking for another Senior Project Manager to join our team. This is a pivotal, hands-on role with a wider level of responsibility and influence across the business. You’ll lead a mixture of brand and digital projects and programmes across a range of clients, setting the standard for delivery, collaboration and client partnership. You’ll bring clarity to ambiguity, confidence to decision-making and a steady hand to both teams and clients.
Alongside day-to-day delivery, you’ll play an important role in shaping how we work. You’ll mentor junior project managers, contribute to improving our processes, and supportcommercial decision-making. You’ll balance delivery excellence with a strong understanding of budgets, resourcing, and long-term client value.
You’ll be working on projects that matter, in a company that values diversity, sustainability, and doing the right thing. We’ve built a supportive environment where everyone’s encouraged to take ownership, think strategically, and make a positive impact, so you can do your best work while knowing your wellbeing and development are taken seriously.
What you'll bring
At senior level, what really matters is leadership with intent. Your primary focus will be to oversee the successful delivery of large, complex digital projects, often across multiple workstreams and stakeholders. But we would also like you to be able to oversee brand projects, working with a mid-weight PM, as well as run retainers for a number of different brands. You’ll act as a trusted partner to senior clients, guiding them through challenges and helping them make confident, informed decisions.
You’ll bring structure and momentum to delivery, anticipating issues before they arise and resolving them calmly when they do. You’ll set clear expectations, keep teams aligned, and ensure work stays on track, even as priorities shift.
Beyond your own projects, you’ll help raise the bar across the delivery team. You’ll supportand mentor project managers, sense-check plans, and contribute to evolving our ways of working so they remain practical, efficient, and fit for purpose. You’ll stay close to industry changes and bring that thinking into how we deliver and grow.
And, just as importantly, you’ll help bring our promise to life: to be the marketing director’s best friend, while staying true to our values of being resourceful, nurturing, and purpose-driven every day.
Core competencies
Project delivery
- Exceptional organisational skills, able to oversee multiple complex projects or programmes
- Expert at building, challenging and adapting scopes, timelines and budgets
- Highly proactive at identifying and managing risk, dependencies and delivery pressures
- Sets the standard for quality and attention to detail; trusted to handle complexity with confidence
Communication and stakeholder management
- Clear, confident communicator at all levels, including senior client stakeholders
- Comfortable leading difficult conversations and navigating ambiguity
- Builds long-term trust through transparency, consistency, and sound judgment
- Able to distil complex challenges into clear options and recommendations
Leadership and collaboration
- Leads by example, consistently bringing our values to life through behaviour and decision-making
- Actively mentors and supports project managers, helping them grow in confidence and capability
- Creates calm, focus, and momentum across teams, even under sustained pressure
- Encourages collaboration and accountability without ego
Commercial awareness
- Strong understanding of how delivery performance impacts the wider business
- Owns commercial oversight across projects, including forecasting, resourcing, and margin awareness
- Confident in contributing to quoting, scoping, and commercial decision-making
- Identifies opportunities to add value, improve efficiency, and strengthen client relationships
Strategic thinking, industry insight and AI curiosity
- Strong interest in how brands grow and how digital and creative industries are evolving in the AI era
- Connects project delivery to broader client goals and long-term partnerships
- Contributes strategic thinking that shapes how we work and how we show up for clients
Essential experience
- 8+ years’ experience in a project management role, ideally within a creative, brand, or digital agency
- Significant experience leading complex digital projects or programmes, particularly B2B website builds
- Proven ability to oversee multiple projects simultaneously, from brief through to delivery and beyond
- Extensive hands-on experience managing project plans, budgets, scopes, and resourcing
- Confidence working as a senior client contact, including advising and challenging when needed
- Experience leading and supporting cross-functional teams (e.g. strategy, creative, product, development)
- Strong working knowledge of PM tools such as Scoro, Trello, JIRA and Google Workspace
- Deep understanding of creative and digital workflows, particularly design and development
- Demonstrated commercial awareness, including quoting, forecasting, and margin management
What we offer
We recognise and reward hard work, and we invest in our people.
- Competitive salary
- Hybrid working, currently one day per week in our workspace near Victoria station and the rest from home
- Discretionary annual bonus
- 25 days annual leave including the Christmas period, plus public holidays, 33 days total
- Company Pension Scheme, subject to probation
- Support for training, conferences and industry events
- Latest high-spec Apple laptop with up-to-date software
- Cycle to work scheme, subject to probation
- Team volunteering programme
- Annual Individual Wellbeing Day
- Free eye test and glasses
- Quarterly company meetings with wellbeing sessions and socials
- Access to an Employee Assistance Programme
- Full carbon footprint offset for work and personal activities through ClimatePartner
Being B Corp certified shapes how we operate and the decisions we make. We are committed to high social and environmental standards, continual improvement and minimising and offsetting our carbon emissions annually.
We are an equal opportunities employer and are committed to creating an environment where everyone can develop and fulfil their potential without fear of discrimination, harassment or victimisation.
Please note that we are only able to accept applications from candidates who are eligible to live and work in the UK.